Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how cc77 collects, processes, stores, and protects personal information submitted by users of the cc77 platform. By accessing or using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before creating an account or depositing funds.

1. Introduction

cc77 is Bangladesh's trusted online casino and sports betting platform, serving players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across the country. We are committed to protecting the privacy of every individual who interacts with our platform. This Privacy Policy applies to all services available on cc77, including cricket betting, live casino games, slots, crash games, and all related features accessible through our website.

We understand that your personal data is important and sensitive. cc77 processes all personal information in accordance with applicable data protection standards, and we take technical and organisational measures to ensure that your data is never compromised, sold, or shared without your knowledge except in circumstances explicitly described in this document.

2. Information We Collect

cc77 collects two broad categories of information: information you provide to us directly, and information gathered automatically when you use our platform.

Information You Provide Directly

• Full name, date of birth, and national identification details submitted during registration or identity verification (KYC).
• Contact information including email address, mobile phone number, and residential address.
• Payment and financial details such as bKash wallet numbers, Nagad account numbers, Rocket credentials, Upay account details, and bank account information for Dutch-Bangla Bank, City Bank, BRAC Bank, or Sonali Bank where applicable.
• Account credentials including username and password (stored in encrypted form and never accessible in plain text to any staff member).
• Communications and correspondence, including support chat messages, email correspondence, and any feedback or complaints submitted to our team.

Information Collected Automatically

• Device and browser information including IP address, device type, operating system, and browser version used to access cc77.
• Session and usage data, including pages visited, time spent on each section, game sessions played, betting history, and navigation patterns within the platform.
• Geolocation data derived from your IP address or, where you have granted permission, precise GPS location data, to verify that you are accessing cc77 from Bangladesh.
• Cookies, web beacons, and similar tracking technologies that help us remember your preferences and provide a personalised experience each time you return to cc77.

3. How We Use Your Information

cc77 uses the information we collect for a range of purposes that are necessary for operating a fair and secure betting and gaming platform. The lawful bases on which we process personal data include the performance of a contract with you, compliance with legal obligations, and our legitimate interest in running a safe platform. Specifically, we use your information to:

• Create and manage your cc77 account, verify your identity, and process deposits and withdrawals made via bKash, Nagad, Rocket, and other supported payment methods.
• Provide and continuously improve our betting and gaming services, including cricket betting (BPL, IPL, T20 World Cup), live casino games, slots, and crash games.
• Detect and prevent fraudulent activity, money laundering, underage gambling, and any other prohibited behaviour on our platform, in line with our responsible gaming commitment.
• Send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts via SMS or email.
• Send promotional communications (such as bonus offers, free spin notifications, and seasonal promotions for Eid, Pohela Boishakh, and BPL season) only where you have opted in to receive marketing messages.
• Fulfil legal and regulatory obligations, including maintaining records of transactions and responding to lawful requests from competent authorities.

4. Sharing of Your Information

cc77 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

We May Share With:

• Payment processors and financial service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard) solely for the purpose of processing your deposits and withdrawals.
• Identity verification and KYC service providers who help us confirm account holder identities as required to maintain a safe and fair platform.
• Analytics and platform optimisation providers who process anonymised or aggregated data to help us understand platform usage patterns and improve our services.
• Law enforcement and regulatory bodies where cc77 is required by law to disclose information, for example in response to a court order, subpoena, or a lawful investigation into fraud or money laundering.

In every case where data is shared with a third party, cc77 requires that party to handle the information with equivalent or greater levels of security and confidentiality, and to use it only for the specific purpose for which it was shared.

5. Cookies and Tracking Technologies

cc77 uses cookies and similar tracking technologies to operate and improve the platform, remember your preferences, and deliver a personalised experience. The types of cookies we use include:

• Essential cookies: required for core functions such as keeping you logged in, maintaining your session, and processing bets or deposits safely.
• Performance and analytics cookies: help us understand how users navigate cc77 so we can fix issues, optimise load times, and prioritise new features that matter most to Bangladeshi players.
• Preference cookies: store your selected language, display settings, and betting preferences so the platform feels familiar every time you log in.

You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features, including the ability to remain logged in or complete transactions.

6. Data Retention

cc77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected. In practice, this means that account information and transaction records are retained for a minimum period required by applicable financial and anti-money laundering regulations. Once this period has lapsed and your account has been permanently closed, we will securely delete or anonymise your personal data.

If you request the deletion of your account but there are ongoing disputes, unsettled bets, or pending withdrawal requests at the time of the request, cc77 may retain the relevant data until those matters are fully resolved before proceeding with deletion.

7. Your Rights and Choices

As a user of cc77, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address provided in the Contact section below.

• Right of access: you may request a copy of the personal data cc77 holds about you.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request that we delete your personal data, subject to our legal obligations to retain certain records for a minimum period as noted above.
• Right to object to processing: where we rely on our legitimate interests as the lawful basis for processing, you may object to that processing and we will assess whether our interests override yours.
• Right to restrict processing: in certain circumstances, you may request that we temporarily restrict how we use your data while an issue is investigated or resolved.

cc77 will respond to all valid data rights requests within a reasonable timeframe, typically within 30 days. We may require you to verify your identity before processing a request in order to protect against unauthorised data access requests.

8. Payment Data and Third-Party Processors

When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a bank card (Visa, Mastercard), you are interacting directly with those payment providers' own systems. cc77 does not store your full bKash PIN, bank card number, or CVV on our servers. These sensitive payment credentials are handled exclusively by the respective payment processor under their own security and privacy standards.

cc77 retains only the transaction reference number, the amount, the date and time (in Bangladesh Standard Time, UTC+6), and the outcome of each payment transaction for our own records and dispute resolution purposes. This is the minimum information required to operate a secure and auditable payment system.

9. Security Measures

cc77 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, bcrypt password hashing, server-level firewalls, role-based access controls limiting staff access to personal data on a strict need-to-know basis, and regular security audits of our platform infrastructure.

While cc77 takes all reasonable steps to protect your data, no system connected to the internet can guarantee absolute security. If you suspect that your account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to secure your account.

10. Children's Privacy

cc77 is strictly an adults-only platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our systems. If you believe a minor has registered on cc77, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

cc77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date at the top of the page and, where the changes are significant, notify registered users via email or an in-platform notification prior to the changes taking effect.

Your continued use of cc77 following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way cc77 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24/7 and aim to respond to all privacy-related queries promptly.

Contact email: [email protected] (plain text, not a clickable link). Our support team operates around the clock, every day of the year, including during Eid, Victory Day (December 16), and Independence Day (March 26) holidays.